Terms and Conditions

Introduction

Welcome to A Farmer's Basket (AFB). These Terms and Conditions govern your use of our website and services. By accessing or using our platform, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our services.

1. Definitions

AFB: Refers to A Farmer's Basket, a brand under VKS AGRITECH.
User/Customer: Refers to any individual or entity accessing or using our services.
Products: Refers to vegetables, fruits, spices, and other items available for purchase on our platform.
Website: Refers to the AFB online store and all related web pages.

2. Eligibility

By using our services, you represent that you are at least 18 years old and capable of entering into a legally binding agreement.

3. Account Registration

Users may need to create an account to access certain features of our website.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You agree to provide accurate and complete information during the registration process.

4. Orders and Payment

All orders are subject to acceptance and availability.
Prices for products are subject to change without notice.
Payment for orders must be made through the payment methods provided on our website.
You will receive an order confirmation email once your order is placed successfully.

5. Delivery

AFB aims to deliver products within 12 hours of order placement, subject to availability and delivery location.
Delivery charges may apply and will be indicated at the time of purchase.
AFB is not responsible for delays caused by factors beyond our control, such as weather conditions or transportation issues.

6. Returns and Refunds

If you are not satisfied with your purchase, you may contact our customer service within 24 hours of delivery.
Refunds or replacements will be provided for products that are damaged or not as described.
Products must be returned in their original packaging.

7. Use of the Website

You agree to use our website for lawful purposes only.
You agree not to interfere with or disrupt the operation of the website or the servers hosting it.
Unauthorized use of the website may give rise to a claim for damages and/or be a criminal offense.

8. Intellectual Property

All content on the website, including text, graphics, logos, and images, is the property of AFB or its content suppliers and is protected by intellectual property laws.
You may not reproduce, distribute, or create derivative works from any content on the website without prior written permission from AFB.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Limitation of Liability

AFB is not liable for any indirect, incidental, or consequential damages arising out of your use of our services.
Our total liability to you for any claims arising from the use of our services is limited to the amount paid by you for the products.

11. Indemnification

You agree to indemnify and hold AFB harmless from any claims, damages, losses, or expenses arising out of your use of our services or violation of these Terms and Conditions.

12. Changes to Terms and Conditions

AFB reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website and will become effective upon posting.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Uttar Pradesh, India. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

14. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at care@viksitkisaan.com or +91-8303324329.